Google Analytics™
Google Analytics Support Plans
Our Support Plans are perfect for companies that need help with getting Google Analytics up and running. Setting up Google Analytics properly is vital to ensuring that you are collecting useful, actionable data. If Google Analytics isn't set up correctly, then you're still flying blind.
Have Help On Hand
When you purchase a Support Plan, the hours are good for 24 months so when questions arise in the future, help is only a quick email or phone call away.
Satisfaction Guaranteed
Everything we do is backed by a 100% risk-free Satisfaction Guarantee. If there is anything we do that you are not satisfied with at any time, you don't pay for it. Period.
What Are Support Plans Normally Used For?
People generally use a Google Analytics Support Plan to help them:
- Set up Google Analytics for their site
- Fix reporting errors within existing Google Analytics profiles
- Set up appropriate goals and filters for their website
- Understand and utilize the Google Analytics reporting interface with one-on-one training
Standard Support Plan Procedure
Once you purchase a Support Plan, a representative from ROI Revolution will get in touch with you via email in 1 business day or less to get the details of your project.
Once we receive the details of your project via fax, a technician will contact you within 1 business day or less to schedule a Jump Start Call. The actual Jump Start Call usually takes place within 3 business days or less after a technician initially contacts you, since we handle support projects on a first-come, first-serve basis.
While our technicians always strive to reply to any queries or questions as soon as possible, replies may take a maximum of 1 to 2 business days because they thoroughly investigate the matter at hand before replying. Of course, less complex questions will require less time, and more complex questions will require more time.
Please note: We do not offer support or consultations for online firms associated with adult content or products, gambling sites, or any other markets that we're personally uncomfortable with.
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15 Hour
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"I wanted to thank Michael for the support last Friday. Analytics looks like it is collecting all of the e-commerce data correctly. He was awesome, he even stayed a little bit late to make sure everything was tracking correctly."
David Byrne, www.BatteriesDirect.com
"I just wanted to let you know that our experience w/ ROI Revolution thus far has been outta the ballpark. Jeremy has been very helpful and professional. And he has the uncanny ability to explain things in a way that makes sense to a non-programmer.
We’ve been spinning our wheels for a long time, trying to thread our analytics into the fabric of our existing IT infrastructure. ROI has given us the jumpstart we’ve needed to effectively track and quantify our online efforts."
Annie Cushing, www.kelbymediagroup.com"The technicians at ROI Revolution have a superior knowledge of Google Analytics and web analytics theory in general. They were able to not only answer the technical "how to" questions, but pro-actively feed us with ideas to get more from the data than we had thought possible.
One of the things I like best about working with ROI Revolution is their ability to simplify very complex thinking into easily digestible pieces, so the information becomes very actionable."
Adam Glazer, www.glazerenterprises.com
"My over-all experience with ROI revolutions has been very positive. With the technical expertise we have received from Jeremy we have been able to utilize Google Analytics in ways we never imagined.
We are now bringing more ROI to our clients as a direct result of implementing advanced analytic techniques in Google analytics. Thanks for being there ROI, you rock!!"
Robert Kennedy, TechWyse Internet Marketing
"I have worked with a lot of 3rd party marketing companies, technology companies, etc over the past 15 years of being a business owner/manager. Its rare and refreshing to work with someone who really knows their business and can deliver it with simple "no frills" professionalism.
Your understanding of the product and your ability to explain things quickly and clearly are highly commendable. You are a pleasure to work with and we look forward to continuing to do so."
Steve Knapp, Venstar Exchange
"It was a pleasure to work with Caitlin over the last year!
As the person who recommended ROI Revolution to my management, I was very pleased with the services. Training sessions were very helpful, textbooks were useful, and support was very professional, timely, and easy to understand. I will definitely recommend ROI Revolution again.
Thank you very much!"
Vanessa Bright