careers
Analytics Technical Specialist
ROI Revolution has an exceptional opportunity for a driven, technically savvy team-player who has a strong desire to become a web analytics guru. If your skill set includes expertise with XHTML, JavaScript, PHP or ASP, and you possess the intellectual aptitude to learn the necessary skills to become a web analytics expert (training provided), keep reading!
As a Google Analytics Authorized Consulting partner (see our blog), ROI Revolution is experiencing rapid growth. Further, we are often privy to cutting-edge developments in the ever-changing Internet landscape. When you join the ROI Revolution team, you'll have the opportunity to help us help our clients achieve ROI-driven marketing results, learn about ground-breaking announcements before the news goes public, and meet industry leaders and Google insiders.
ROI Revolution is a rapidly-growing company composed of a tightly-knit 28 person (and growing!) team and an innovative work environment. Enjoy complimentary company lunch on Fridays, a very casual dress-code, and a break room stocked with free snacks, sodas, and other goodies. Work with friendly, fun, yet passionate/focused colleagues.
As an Analytics Technical Specialist, you will be responsible for providing our clients with superior Google Analytics technical implementation and guidance including troubleshooting configurations and performing detailed site analysis on website traffic. Compensation: $49,400 - 54,340 to start.
Work hours are Monday through Friday from 8:30 am to 6:00 pm.
What you need:
- BS/BA degree.
- Intermediate to advanced experience with JavaScript, PHP or ASP, and XHTML.
- Intermediate to advanced experience with Microsoft Excel.
- Experience working with external clients.
- Overall GPA of 3.2 or higher.
- Ability to type 60+ wpm.
Job Qualifications:
- Analytical and problem-solving skills to find solutions to various technical problems and prioritize work.
- Self-starter with "can-do" attitude, strong work ethic, and time and project management skills.
- Experience working in a team environment.
- Excellent phone ability; extreme Internet and e-mail proficiency.
- Ability to adapt to a constantly changing environment.
- Strong knowledge of business and an excellent command of the English language, both oral and written.
Primary Duties and Responsibilities include:
- Install, configure, and maintain Google Analytics accounts and profiles for clients (if you don’t have Google Analytics experience, we will provide training); guide clients through the process as needed.
- Install and maintain Conversion Tracking Scripts for clients; guide clients through the process as needed.
- Conduct regular and on-demand analysis and reporting for each client's website and marketing campaigns as defined by clients and their designated ROI Revolution management team.
- Identify opportunities with each client for website and marketing optimization.
- Show web analytics to clients in a screen-sharing setting.
- Coordinate with Google engineers to champion successful and timely resolution of escalating software or service issues.
- Research and develop techniques designed to increase efficiency of data collection and use (primarily through JavaScript and Excel).
- Catalogue and communicate discoveries and strategies with all members of ROI Revolution through a shared knowledge base, especially those that pertain to data collection and reporting.
- Provide continuous client follow-up and ensure prompt and proper resolution of technical challenges.
- Contribute regularly to a professional blog with articles relevant to web analytics and website optimization.
- Stay current on analytics, website optimization, and server side web scripting languages and trends through publications, blogs, forums, and self-discovery.
This job description reflects the current assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned, and may be revised, at any time, as business needs warrant.
Got what it takes? Click here to apply.
This is an immediate opening. Relocation assistance is not offered with this position. Please do not apply unless you live in the Raleigh, NC area or are already preparing to move to the Raleigh, NC area in the next two to three weeks.
