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The ROI Revolution Blog

« September 2009 | October 2009 | November 2009 »

ROI Revolution Attends 3rd Annual GAAC Summit

October 30, 2009

Every year when autumn rolls around, you'll find the ROI Revolution Analytics Team hard at work planning our strategy. Not for clients (we do that all year 'round, of course) but for the strange and fun activities planned at the annual Google Analytics Authorized Consultant Summit. Last year, it was Rock Band. This year, trampoline dodgeball.

Not all of our time at Google is spent jumping around on trampolines and pegging each other with balls. For four days, Google Partners from around the world convene in Mountain View to talk about the state of analytics and optimization, learn from one another, and push the limit when it comes to supporting our favorite free analytics platform.

Click for a rundown of what we covered...

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Use ALL 3 Google AdWords Keyword Match Types for Google Search

October 29, 2009

One pattern we often see when conducting an AdWords account audit and strategy session for an advertiser, or when beginning work with a new client is that there are only broad match keywords throughout the AdWords account.

Ideally, you should bid on all three match types of every keyword you decide to include in your account for Google Search. To see why, read on....

To quickly review:

• Using broad match keywords allows your ad to show on similar phrases and relevant variations. If you are bidding on the keyword: buy flowers, your ad may show on searches such as: flowers, purchase flowers, buy daisy flowers.


• Using phrase match keywords allows your ad to show for searches that match the exact phrase. You are bidding on the keyword: "buy flowers", your ad may show for: I need to buy flowers, buy flowers online, buy flowers for my wife.


• Using exact match allows your ad to show for searches that match the exact phrase exclusively. You are bidding on the keyword: [buy flowers], your ad will only show when someone searches for: buy flowers.

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Your Ads Can Work 9 to 5 Too

October 22, 2009

Have you ever driven to a store in the evening to make a purchase, only to discover this sign hanging in the window?

Frustrated, weren't you? As a consumer, you just wasted your time and gas money, and now you have to come back the next day during business hours, go to a different store that's open, or just forget about it altogether and go home and watch some primetime television.

And as for the store that was closed at the time, they probably just lost out on your sale. Everyone loses.

So let's say you're shopping online in the evening instead, you click on an enticing ad and then decide that you'd like to speak with a customer service rep to make the purchase because you've got some questions and order specifications. You pick up the phone and dial the business number, only to hear the following automated message:

"Thank you for calling (insert company name here). Unfortunately we are closed at this time. You can reach us during our store hours which are Monday through Friday from 9am to 5pm Eastern. Thank you."

Everything in this scenario is the same as the first brick-and-mortar example except for one major thing: the online business just wasted valuable advertising spend on a click that didn't result in a conversion.

Similar scenarios involving PPC advertising occur online every day, especially with businesses who carry out most of their transactions through the phone. Examples of businesses where this is common include ones who sell in bulk, have customizable products, or simply require all transactions be made over the phone.

If your business operates "9 to 5" and most transactions happen over the phone, you might test saving money by using Ad Scheduling to only show your ads during this time frame.

If you're not familiar with Ad Scheduling, it's an AdWords feature that lets you specify certain hours or days of the week when you want your ads to appear.

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3-Session "AdWords Academy" Bootcamp for Beginners ONLY

October 15, 2009

ROI Revolution is now offering a 3-session training series for PPC beginners ONLY.

Our goal with this course is to really take you step-by-step through the process of creating and managing campaigns in Google AdWords.

Each session goes for 90 minutes including 20 minutes of Q&A.

The course will teach beginners how to use the AdWords interface to build your Google campaigns from the ground up. You'll learn the essential structures, terminology and all of the many handy facets that can help you better manage, understand and utilize your account's data.

You will learn and gain an understanding of:

• Pay-Per-Click Marketing
• The Google Networks
• Features & Benefits of AdWords
• Key Terminology
• A Proper Account Structure
• The new AdWords Interface
• How to Create a Campaign
• Language & Location Targeting
• Writing Ad Creatives
• Building a Keyword List
• Match Types
• Budgets
• How to Edit Campaign Settings
• How to Optimize Your Campaigns
• How to Create Reports & Understand Them
• How to Use the Many Tools in AdWords
• Bidding
• Other Advertising Options on Google

If you have just started using Google AdWords or would like to grow your business online, but have yet to try, this is just the course for you to get you started.

I manage pay-per-click campaigns on AdWords all day long, every day-of-the-week, so I made sure to cover all of the essentials and give you insider tips to build a well-structured campaign and manage it smoothly.

Please come and join the AdWords Academy boot camp, and get the help you need to make your business soar online or learn more about each training session in detail.

• All three sessions are now available on demand via the All Access Pass.

Universal Conversion Code For Google Website Optimizer

October 13, 2009

We've been using a piece of code for a while that makes it easier to set up multiple Google Website Optimizer experiments. These experiments could be one right after the other, or even several experiments running simultaneously. The only requirement is that you should have a single conversion point for all of your Google Website Optimizer experiments. You may be able to adapt this code to situations with multiple conversion points, but that's likely to get rather complicated. So why use this code? Oftentimes your conversion point is a page that you're not really wanting to edit a lot, or may even be able to edit a lot. Instead of having to update your conversion page every time you set up a new experiment, you just add this code to your conversion page once and forget about it. It will register a conversion for all current and future experiments, and will even accommodate visitors who may be part of more than one experiment. So here's the code:

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Leverage Your Brand in your AdWords Account

October 12, 2009

Be sure to have a "branded" campaign filled with variations of your company name and website.

Not only do you want to ensure ad dominance for your own keywords, but it will help separate these highly performing keywords from everything else, so as not to skew your overall account statistics.

Creating a branded campaign is key to online advertising success as you will want your company to come up when users are specifically searching for your company.

You would want to bid on all versions of your company's name including:

• the correct spelling
• common misspellings
• your company name followed by.com
• your company web address
• your company name with the www. before it

For example, say your company was called Cheesemonger. You would want to bid on the following keywords:

• cheesemonger
• cheesemongers
• chesemonger
• cheesemunger
• thecheesemonger
• www cheesemonger
• cheesemonger com
• www.cheesemonger.com
• www cheesemonger com

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For PPC Beginners ONLY: AdWords Academy online training course

October 6, 2009

Learn how to set up your Google AdWords account step by step from the very beginning. We'll go through each step of campaign creation from keyword research to match types, account structure and setting bids. Each one of these steps done correctly results in saved money and time.

The best part is that this course is for the true AdWords beginner; we'll practically be showing you every button you need to click to get the job done. If you've been putting off starting your own Google AdWords account or have paused it because it was losing money, you'll want to be sure to attend this course and learn to do it the right way.

Pay-Per-Click advertising is the most cost-effective way to get your products or services in front of your prospects at the precise moment when their interest is at its peak. Over 60% of all US paid search advertising comes from Google AdWords.

Beginner Google AdWords Academy Online Course dates and times:

• Tuesday, October 27th, 1:30pm ET (This date has passed): Introduction to Google AdWords (available on demand via the All Access Pass)
• Thursday, October 29th, 1:30pm ET (This date has passed): Properly Setting Up an AdWords Account (available on demand via the All Access Pass)
• Tuesday, November 3rd, 1:30pm ET (This date has passed). Advanced AdWords Features(available on demand via the All Access Pass)

Each training session lasts approximately 90 minutes, including 20 minutes of Q&A at the end of each session.

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Check Landing Page Performance by Browser

Every browser is different.* Ask any web designer about their craft and you'll eventually get them talking passionately about these differences. How Internet Explorer 6 renders CSS pseudo-elements (badly) and handles padding and spaces (randomly). How IE7 ignores CSS drop shadows. How floating divs never seem to work the same way in any of the browsers. These peculiarities have driven many a developer to strong drink.

When it comes to testing new webpage designs in Google Website Optimizer, speed can be essential. You want to get the experiment out the door as soon as possible so you can get preliminary data. Sometimes this means that things slip through QA. Browser testing is exceptionally finicky and time consuming. Not every office has a spare Mac sitting around, and with three different versions of Internet Explorer still in wide use—and no easy way to install all three versions on a single PC—it's no small feat to make your page variations all work perfectly in every popular browser.

With just a few Google Analytics Advanced Segments in your arsenal, however, you'll be able to see whether or not your new pages are functioning fine in all the right browsers. Hit the jump for details.

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