I think there's no excuse for not providing your customers with the level of service they expect - whether that's at a swank hotel or the McDonald's drive-thru.

And his answer to "is it better to win or have fun?":

It's better to be honest. With an honest heart, you'll go through life having fun and being successful.

In full force are Andy's glib humor ("I really do enjoy hiking, even though I have a body built for watching TV.") and Andy even reveals his first job ever.

I had the chance to introduce Andy and his incredibly talented interactive marketing team at Fortune Interactive to Urchin 6 On Demand last summer, a few months before it was re-branded and unveiled as Google Analytics in mid-November. Alongside the other utilities that Fortune Interactive employs, including the custom-built SEMLogic, Google Analytics is being used to keep tabs on the search engine marketing efforts for many of Andy's clients.

I'd like to say that the Triangle Business Journal couldn't have picked a more deserving fellow for this award. Congratulations, Andy!