Add to Google Add to Bloglines Add to Newsgator Add to Yahoo! Contact ROI Revolution Sign Up for the ROI Newsletter Unofficial Google Analytics Blog Feed Unofficial Google Analytics Blog
Unofficial Google Analytics Blog by ROI Revolution

Categories Search This Blog Blogroll Archive

| |

January 9, 2006

Is There A Magic Metric?

By Meredith Smith, Director of Marketing

It wasn't that long ago that pageviews were the hottest metric to hit town, and everybody was talking about how 'sticky' their site was. Today, we realize that getting somebody to your site is still a long way from accomplishing a goal. Conversion rate is quickly becoming the new hot metric, but is this metric any better than pageviews were?

As Matthew Roche points out in his article, "All Conversions Are Not Created Equal", just getting more conversions might not be the key. You have to also keep an eye on revenue. An advertisement could create fewer conversions but still have higher overall revenue. As the article "Web Metrics That Matter" by Susannah Patton discusses, there is no standard metric that works for everybody across the board. It depends on the type of site you have, and the goals of that site.

For retail or e-commerce sites, some key metrics include drop-off rates and goal conversion. The Google Analytics report 'Defined Funnel Abandonment' pinpoints where customers drop out of the checkout process and even where they go. To keep track of how goal conversion changes due to improvements or changes, the Google Analytics report 'Goal Conversion' charts goals achieved per visit over time.

For lead generation and brand building sites some vital information would include who referred your visitors to your site and the quality of those referral sources. The Google Analytics report 'Source Conversion' shows which referral source drives the highest quality traffic. The report 'Referring Sources' indicates which referral sources, such as search engines, newsletters, and referral sites are associated with the most revenue.

Posted by Meredith Smith at 11:34 AM









Filed under:

TrackBack

TrackBack URL for this entry:
/mt/mt-tb.cgi/34.

Comments

Post Your Comments

Post a comment

Contacting ROI Revolution

Contact Us

Address:
3109 Poplarwood Ct.
Suite 219
Raleigh, NC 27604


Authorized Google Analytics Consultant

Google Analytics Certified Service and Support Consultant


Free Webinar!

Join a Live FREE Google Analytics Training Webinar
Register now to learn how to
turn Google Analytics into
pure profit! You'll learn how to use many of the key reports, a ten-step system for properly configuring Google Analytics on your website, and how to apply what you learn to the attainment of your online goals. Register for our free Google Analytics training webinar today.


Subscribe to the
ROI Revolution Google
Analytics Newsletter today

Free monthly email publication that contains valuable, practical tips, secrets, and much more! Subscribe to our free Google Analytics newsletter today.


Looking to Purchase
Urchin 5 Software or Fee
Based Support?

We are a Urchin software certified service and support partner! Buy Urchin 5 software, profile packs, load balancing modules, campaign tracking, or fee-based support today.